What it is for
Here you sign in to the company portal with the email address and password of your account. At a company address the page shows its logo, and the account is looked up only in the company at this address.
At the base address of the platform you first enter only your email and press Continue: you are taken to the portal of your company, and if you have an account at several companies you choose from the list. Platform accounts then enter their password here.
If your role requires two-step verification, after the password you are also asked for a code from the authenticator app on your phone.
Who uses it
All company users sign in here: the Company Admin, the Operations Director, the Recruiter, the Team Lead, the Accountant, the Worker and the Client.
Platform roles (Platform Super Admin, Platform Support, Platform Billing Admin) sign in at the platform address, not at a company address.
Steps
- Enter the email address of your account.
- Enter the password in Password.
- Tick Remember me only on a personal device, to stay signed in.
- Press Sign in. If the details are correct, you reach the start page of your role.
- If your role requires two-step verification, you are then asked for the code from the app (or to turn it on, the first time).
- If you forgot your password, press Forgot your password?.
- After you reset your password or activate your account from an invitation, a confirmation message appears above the form. The message about an expired session appears there too.
- After 5 wrong attempts, signing in is blocked for a short time; the message tells you how many seconds to wait.
Where you come from / where to go next
- If you forgot your password, go to Forgot password.
- After the password you may reach Two-step verification or, the first time, Turn on two-step verification.
- If the company is suspended or archived, you are sent to Account unavailable.
- A new account is first activated from Accept invitation, with the link received by email.
- At companies that recruit drivers, a candidate without an account presses Are you a candidate? Create your account and reaches Create your candidate account; after signing in the candidate reaches My file.
- A person from a client without an account presses No account? Request access and reaches Request access to the client portal.
- At companies that recruit drivers, an employer (transport company) without an account presses Are you an employer? Request an account and reaches New employer account.
- A worker signs in without a password: press Get a sign-in link by email to reach Sign-in link by email.